Your privacy matters to us. This Privacy Policy explains what personal data okbet com collects from Philippines players, how we use it, and the rights you have over your information. Please read this page carefully before creating an account or using our platform.
Effective date: June 2025 | Applies to all registered and visiting users on okbetcom.org
okbet com ("we", "us", "our") is committed to protecting the privacy of every player who visits or registers on our platform at okbetcom.org. This Privacy Policy sets out in plain language what personal information we collect, why we collect it, how we use it, and the choices you have as a user based in the Philippines. We operate in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By accessing our platform or creating an account, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please do not use the platform and contact us at support okbetcom.org so we can assist you further.
We collect personal information that you provide directly to us when you register an account, make a deposit, place a bet, or contact our support team. This includes your full legal name, date of birth, email address, mobile number, and payment details such as your GCash or bank account information used for deposits and withdrawals. We also collect information automatically when you use our platform, including your IP address, device type, browser version, operating system, and pages visited — this technical data helps us maintain platform security and improve your experience. When you complete identity verification, we may collect copies of government-issued identification documents as required under Philippine anti-money laundering regulations. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data unless you voluntarily provide it in a support communication. All data collected is limited to what is necessary for the purposes described in this policy, and we do not collect data from users we know to be under 18 years of age.
We use the personal information we collect to operate and maintain your account, process deposits and withdrawals in Philippine pesos, verify your identity, and provide customer support. Your data also allows us to detect and prevent fraud, money laundering, and other prohibited activities in compliance with Philippine law. We may use your email address or mobile number to send you important account notifications, security alerts, and updates about changes to our terms or this privacy policy — these communications are not optional as they are necessary for the safe operation of your account. Where you have given us separate consent, we may send you promotional messages about new features or offers available on the platform; you can withdraw this consent at any time by contacting support okbetcom.org. We use aggregated, anonymised data to analyse platform performance and improve the overall user experience for players in the Philippines. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law, including anti-money laundering regulations that mandate the retention of transaction records for a minimum of five years. If you request the closure of your account, we will deactivate it promptly and begin the process of deleting or anonymising your personal data, subject to any legal retention obligations that require us to keep certain records for a defined period. Data held for legal compliance purposes is stored securely and accessed only by authorised personnel for the specific purpose of meeting those obligations. Once the applicable retention period has expired, your data is securely deleted or irreversibly anonymised so that it can no longer be linked to you. If you have questions about how long specific categories of your data are retained, please contact us at support okbetcom.org and we will provide a clear response within a reasonable timeframe.
As a data subject under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to object to the processing of your data in certain circumstances, the right to erasure or blocking of your data where processing is no longer necessary or lawful, and the right to data portability where technically feasible. To exercise any of these rights, please send a written request to support okbetcom.org, including your registered username and a description of the right you wish to exercise; we will respond within 15 business days. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all such requests seriously and will work with you to resolve any concerns promptly and transparently.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission using industry-standard TLS protocols, secure storage of sensitive data, access controls that limit data access to authorised personnel only, and regular security assessments of our platform infrastructure. You also play an important role in keeping your account secure — please use a strong, unique password for your okbet com account and never share your login credentials with anyone. If you suspect that your account has been accessed without your authorisation, please contact us immediately at support okbetcom.org so that we can take prompt action to secure your account. While we work hard to protect your data, no online platform can guarantee absolute security, and we encourage you to remain vigilant about phishing attempts and other online threats. We will notify you and the relevant Philippine authorities in the event of a data breach that is likely to result in a risk to your rights and freedoms, in accordance with our legal obligations.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact our Data Privacy Officer by email at support okbetcom.org. When writing to us, please include your registered username and a clear description of your query or request so that we can respond as efficiently as possible. We aim to acknowledge all privacy-related enquiries within three business days and to provide a full response within 15 business days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. We are committed to resolving all privacy concerns fairly and transparently, and we welcome feedback that helps us improve our data protection practices. You can also visit our FAQ page for answers to common questions about account management and data handling on the okbet com platform.
Quick answers for Philippines players about how we handle personal data on the okbet com platform.
No — okbet com does not sell, rent, or trade your personal information to third parties for any marketing or commercial purpose. We only share your data with trusted service providers who help us operate the platform, such as payment processors and identity verification services, and only under strict contractual data protection obligations. We do not work with third-party advertising networks or data brokers, and your information will never be used to target you with ads on other websites or apps. If you have concerns about a specific use of your data, please contact us at support okbetcom.org and we will provide a clear explanation. Your privacy is a priority, and we are committed to handling your data with the highest level of care and transparency.
You can request a copy of the personal data we hold about you by sending an email to support okbetcom.org with your registered username and a clear description of the data you would like to access. We will acknowledge your request within three business days and provide a full response within 15 business days, in line with our obligations under the Philippine Data Privacy Act of 2012. The data will be provided in a commonly used, machine-readable format where technically feasible. If we are unable to fulfil your request in full — for example, because doing so would affect the rights of another person — we will explain the reason clearly. There is no fee for making a data access request, and you may make such a request at any time while your account is active or after it has been closed.
When you close your okbet com account, we will deactivate it promptly and begin the process of deleting or anonymising your personal data. However, certain categories of data — particularly transaction records and identity verification documents — must be retained for a minimum period under Philippine anti-money laundering regulations and other applicable laws. Once the legally required retention period has expired, your data is securely deleted or irreversibly anonymised so that it can no longer be linked to you. We will not use your data for any new purpose after your account has been closed, and it will not be shared with third parties except where required by law. If you would like more information about the specific retention periods that apply to your data, please contact us at support okbetcom.org before or after closing your account.
Yes — if you have previously given consent to receive promotional messages from okbet com, you can withdraw that consent at any time by contacting us at support okbetcom.org and requesting to be removed from our marketing communications list. Please note that withdrawing consent for promotional messages will not affect the delivery of essential account notifications, security alerts, or updates about changes to our terms and policies, as these are necessary for the safe operation of your account. We will process your opt-out request promptly and you should stop receiving promotional messages within a reasonable timeframe after your request is confirmed. If you continue to receive promotional messages after opting out, please contact us again so that we can investigate and resolve the issue. Your preference will be recorded and respected going forward.
Now that you know how okbet com protects your data, you can register with confidence and start exploring sports betting and live casino-style games — all in Philippine pesos, from any mobile device.